I will upgrade my review once I hear from them. I'd like to give this 5 stars if I had all the parts. I received it today and it looks and feels more high quality than can be pictured. However opening and inspecting parts, I am missing a key part which I wrote to the company and hope they will send it or the latch is useless, so I must wait for a response and need to wait to install.Instructions are lacking for the novice or average DIY, but someone with experience will be able to make cuts and install. Will take some patience and skill measuring, lining up and making proper cuts to door.Weight and finish on latch are very high quality, but the price is still very high. This is not your "typical" door knob. After a long search for a quality latch to go with a high end pocket door for a bathroom remodel, I chose this one based on size and finish. I was looking for chrome or polished look. I also wanted a larger latch that would lock for privacy as I am not installing on a closet. This would be intended for a high volume use area and did not want the typical hardware store cheap ones available for $20. Those might be great for a closet or laundry room door. The inside mechanism is metal and works smoothly; not plastic. I do not expect this to break for the lifetime of the house; fingers crossed.